We did our first TalkSwitch install today using a new (to us) VOIP provider, netVortex. From the time we began, we had SIP dial tone in 15 minutes. Despite Sonicwall's reputation for poor VOIP support, our TZ190 was easy to configure.
The value of VOIP circuits is really coming into focus. Imagine a business needing an additional line. If they already have a VOIP phone system, they can literally have their circuit the same day. No more holding for 20 minutes to get the next available agent, only to spend 15 minutes waiting for them to get through a cumbersome order system, so you can wait days for a new phone line which you will overpay for.
In their latest release, TalkSwitch has added features to make VOIP setup even easier. They have incorporated a firewall test, to make sure the necessary ports are open. You can also setup a new SIP phone by simply plugging it into the network, and entering an unused extension on the phone.
Wednesday, July 2, 2008
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